This Business Entertaining online training course is designed for all employees, especially client-facing teams, who want a better understanding of business entertaining etiquettes involving serving and consuming alcohol. Professional etiquette can be confusing when business and pleasure are mixed into a social situation. However, there are some rules and guidelines you can follow to make a good impression and not jeopardize your position at your organization.

This Business Essentials: Change Management online training course will explore change management in the workplace and help to improve your change management skills.  This course will cover how to recognize individual responses to change, how to manage change in the correct way, and change management strategies including Prosci’s 3 Phase Process Change Management Strategy.

This Change Management online training course describes how to plan the change process, address the phases of transition, and ensure results. Organizations and businesses go through the change process on a fairly frequent basis. To achieve meaningful results, it is important for everyone involved in the process—initiators and executors—to support the change and to work together.

This Coping with Change online training course is designed for all employees and explores the cause and effects of organizational change and how to manage challenges in the process. This course will give you an understanding of the process of change and the typical responses to it, you will be able to use proven techniques and strategies to decrease the stress of change.

The Fundamentals of Ownership Thinking online training course will explain the importance of ending cultures of workplace 'entitlement' while taking the learner through the exciting and revolutionary Ownership Thinking methodology. This course will explore will basic financials to your employees, the basics of the Ownership Thinking Model, and how to identify Key Performance Indicators.

This online Introduction to Risk Management training course lays the foundation for understanding business risk. It examines the topic of risk, places it in a historical context, views it from the perspective of business, and takes a detailed look at how corporate-wide risk management is faring today, and what can be done to improve it.

This Managing Change online training course is designed for supervisors, managers, and all employees tasked with managing change. This course outlines the skills required to manage organizational change and prepare for it. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.

This Negotiating for Success online training course is a six-part course that was designed for sales professionals from diverse industry sectors. This course provides a basic understanding of the negotiation process which includes fundamental strategies that underlie the negotiation process, techniques, planning, tactical aspects, and stages of the negotiation process.

Operations Management is concerned with the work an organization must do to satisfy its customers. This Operations Management online training course comprehensive series was designed for operations managers and will advise management consultants on current practices in operations management, as well as go into detail regarding best practices within the industry.

This Phone Scam Prevention Training online training course is designed for all employees. This course explores phone scam prevention. Phone scammers employ a variety of methods with many different scams to try to gain your trust. Learn to recognize common phone scams, payment methods that scammers want to use, and discover ways to avoid scams.

This Planning for Success online training course is designed for management employees. This course provides an important tool for strategically managing an organization’s performance: scenario planning. Scenario planning attempts to broaden an organization’s view of the future by asking, “What could happen?” instead of “What will happen?” This course goes into dept on Scenario Planning.

This Problem Solving and Decision Making online training course was designed for all employees and is a six module course. These courses will help you learn about problem solving in the workplace, problem solving 5 steps, work process basics, individual leadership power, developing a strong leadership team, and team problem solving.

This Problem Solving in the Workplace online training course gives you the opportunity to learn how to solve some of your most important business problems using a logical method and supporting techniques. This course introduces the five-step process for solving problems, outlines techniques for prioritizing and selecting problems, and introduces the Four Absolutes of Quality Management.

This Problem Solving: The 5 Steps online training course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

This Project Management: Getting Ready online training course is designed for project managers and employees involved in the project management process. You will learn how to divide a project into several project phases to better control project deliverables. The course covers topics including the project life cycle (PLC), organizational support structures, and the key organizational influences that can affect a project.

This Project Management: Goals and Stakeholders online training course is designed for project managers and employees involved in the project management process. This course will help you establish a meaningful and attainable mission statement and project objectives, manage stakeholders' expectations, and conduct project feasibility assessments throughout the project life cycle. Understanding the role and motivation of individual project stakeholders will assist the project team in developing a mission statement that is not only meaningful but also attainable.

This Basics of Project Management online training course is designed for employees involved in the project management process. Get a better understanding of a project manager’s overall role and responsibilities which include the successful initiation, planning, design, execution, monitoring, controlling, and closure of a project.

This Project Risk Management online training course is designed for project managers and employees who manage projects. Project managers must manage the elements of risk in the project, as well as the project itself. This course will provide project managers with the information they need to identify and manage project risks.

All firms must understand how to deliver high quality products and services in order to be competitive. In the end, quality management is about performance, competitiveness, and customer satisfaction. This Quality Management Refresher online training course is designed to help you understand the fundamental ideas, principles, and tools of quality management.

This Record Management online training course provides information on how to maintain accurate and important workplace records. Our corporate records are among the company's most important and valuable assets, these records include essentially everything you produce as an employee, regardless of its format. This course was designed to help you understand the importance of record management.

This Risk Management and Your Organization online training course provide your organization’s employees and stakeholders with a thorough understanding of the Risk Management Policy. In conducting their operations and executing their strategies, organizations face a number of risks. This online course provides learners with a thorough understanding of how to develop and implement a risk management policy.

This Strategic Management Certificate online training course is designed for management employees, entrepreneurs, and accounting professionals. This course provides up-to-date management advice. The modules in this course are: Enabling the Next Generation Enterprise; Customer Profitability Analysis; Applying the Balanced Scorecard; Implementing Process Management; Strategic Partnering; and Implementing Self-Directed Work Teams.

This Succession Planning online training course is designed for small business owners. Developing your succession plan is a process that requires you to make many decisions, some of them complex. The earlier you start this process, the more successful it will be. The three modules in this course will help you think about your exit strategy, initiate the process of valuing your business, and discover how to get the most for your business when the time comes.

This Supplier Management online training course is designed for managerial employees. As purchasers, we have great opportunities to increase our organization's performance. During the presentation of this unique course, we will provide you with leading-edge tools and techniques, developed and implemented successfully within organizations worldwide. These tools and techniques will help you develop the supply strategies you need to optimize your supplier's performance and increase your organization's competitiveness.

This Supply Chain Management Basics online training course is designed to provide an overview of supply chain management for managers and employees involved in producing, warehousing, transporting, and selling products. Learners will gain an understanding of the essential considerations for developing and managing a supply chain, the key processes in managing today’s supply chains and the capabilities of Supply Chain Event Management tools.

This Understanding Contracts and Their Use online training course is designed for anyone working with contracts whether it be personal contracts or business professionals. By learning fundamental contract principles, you will be able to get what you want in business dealings and personal contracts, avoid misunderstandings and costly disputes, and achieve success in your business and personal ventures.

This What’s in a Price online training course is designed for finance managers and purchasing department employees. By taking this course, you will be able to identify what goes into setting a price, including recognizing the influences of internal and external factors. As a finance manager or a purchaser, you will be able to make a case for defining the pricing policy for your company’s product line.