This Unconscious Bias online training course is designed for all employees, supervisors, and management. This course explains unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity. With a better understanding of unconscious bias and where it comes from, you can take steps to resolve individual bias and make better choices and connections.

This Work Process Basics online training course is designed for employees, supervisors, and managers and explores the work process. This course will analyze work as a process by identifying the requirements necessary to produce quality work, defining process flow and scope, looking at inputs and outputs, and how to examine listening skills to ensure those customer requirements are met.